I used to be a fan of Air India airlines—not anymore. Employees at the Chennai airport are practically forcing customers to buy airline tickets that they don’t need. I do need an outgoing ticket if I am visiting India (which by the way it’s an extremely bad policy, for it hinders the visitor’s mobility) but not if I am visiting many other places. Other countries don’t have the restrictions that India’s immigration department has, but they forced me to buy an exit ticket from Sri Lanka (that I didn’t need) in order to get my boarding pass when leaving India—an inconvenience that will cause a waste of time and money.
I did buy the ticket (what else could I have done) but not from Air India. As I said before, Air India airlines is losing customers; I bought it from IndiGo Airlines. (Let’s see how they do). And, as this is strike number two (Security measures), I will avoid Air India airlines in the future whenever I can.
Filed under: Perspective | Tagged: Air India airlines, Airline tickets, Airport, Chennai, Customers, IndiGo Airlines |
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